FAQ

Q: Do you send a design proof before production?

A: Yes, we will send you a proof of your artwork for approval before we begin production. Please review the proof carefully, checking for any spelling errors, colour accuracy, and layout. If you’re not satisfied with the proof, you’re welcome to submit updated artwork for a revised proof. Please note that we do not make changes to your artwork. Sherpa and colour-correct proofs are also available upon request.

Q: How do I know if my artwork is print-ready?

A: Your artwork should be saved as a high-resolution PDF and must include bleed and trim marks.

Q: How should I send my artwork to Print in Time after placing an order?

A: Please email your high-resolution PDF artwork to Carolyn at design@printintime.co.za.

Q: Why is there a cost difference between Litho and Digital printing?

A: Digital printing is ideal for smaller print runs and faster turnaround times. It uses toner and does not require plates, making it more cost-effective for short runs and variable data printing.
Litho (offset) printing involves transferring images using printing plates and wet ink. It offers exceptional colour accuracy and clarity, making it more suitable and cost-efficient for larger quantities.

Q: What is CMYK printing?

A: CMYK stands for Cyan, Magenta, Yellow, and Black—the four inks used in full-colour printing. These are layered in various dot patterns to create rich, high-quality images.

Q: What is Die Cutting?

A: Die cutting is a process used to cut printed materials into custom shapes. It’s ideal for products like packaging, wobblers, header cards, and uniquely shaped business cards, ensuring precision and consistency.

Q: Does Print in Time deliver?

A: Yes! We offer local delivery in the greater Durban area. When requesting a quote, let Ian know if you need delivery and share your address so we can confirm availability. For areas outside our local delivery zone (including Johannesburg, Cape Town, etc.), we can arrange courier delivery at an additional cost.

Q: What payment methods do you accept?

A: We accept EFT and Zapper payments. Please use your invoice number or account number (if you have a 30-day account) as your payment reference.

Q: How do I place an order?

A: You can place an order or request a quote by emailing Ian at admin@printintime.co.za or calling us at 031 701 7614.

Q: What are your turnaround times?

A: Turnaround times vary depending on the complexity of the job, with simple orders typically taking 5–7 business days and more complex ones involving finishing (such as binding, foiling, or laminating) requiring 7–14 business days. We’ll notify you as soon as your order is ready.

Q: Is paper colour and weight important?

A: Yes—paper weight (grammage) affects both the feel and cost of your print job. Heavier stocks feel more premium. Paper colour can influence readability and the final look of your design.

Q: Can I view similar projects?

A: Absolutely! We keep samples of past work and are happy to show you in person or share photos via email, depending on what you’re looking for.

Q: What is Perfect Binding and PUR Binding?

A: Perfect binding uses hot glue to bind pages into a spine, while PUR binding uses a more durable Polyurethane Reactive glue. Both are ideal for professional publications and booklets.

Q: Are you environmentally friendly?

A: Yes. We recycle all our paper waste weekly and responsibly dispose of oil-based waste using a certified recycling service.

Q: What is Saddle-Stitching?

A: Saddle-stitching involves folding sheets and stapling them along the fold to create a booklet. It’s a popular method for booklets, magazines, and programmes.

Q: What is Wire Binding?

A: Also known as coil or spiral binding, wire binding uses a continuous loop to securely hold pages together. It allows books to lay flat and is perfect for cookbooks, manuals, and notebooks. The coils are crush-resistant and long-lasting.

Q: What services does Print in Time offer?

A: We offer a wide range of printing services on substrates like paper, board, vinyl, canvas, and labels. Our finishing options include foiling, embossing, verco (raised print), numbering, perforating, doming, laminating, perfect binding, wire binding, saddle-stitching, creasing, and more.